tkpk9 Platform Terms & Conditions

1.1 Introduction

tkpk9 operates an online gaming platform for users in Bangladesh offering slot games, live casino, fishing games, cricket betting and other casino games. These terms apply to all services.

1.2 Precedence of Terms

If any specific promotional terms published on the platform conflict with these general terms, the specific promotional terms will take precedence — but only for that particular promotion. These general terms remain in effect for all other matters.

1.3 Language

The original version of these terms is written in Bengali. In the event of any conflict with an English or other language translation, the Bengali version will take precedence.

2.1 Single Account Policy

Each user may operate only one account at tkpk9. Creating multiple accounts from the same person, household, IP address or device is strictly prohibited. Violations of this rule may result in all associated accounts being closed and balances forfeited.

2.2 Accuracy of Information

You must provide accurate and complete information at the time of registration, including:

• Your full name (as per your national ID card)
• Correct date of birth
• Active mobile number
• A valid email address (if applicable)

Providing false information may result in account closure and forfeiture of deposited funds.

2.3 Account Security

It is your responsibility to keep your account login details (password, PIN) completely confidential. tkpk9 will not be held responsible for any loss resulting from sharing this information with a third party. If you suspect unauthorized access to your account, notify our support team immediately.

2.4 Identity Verification (KYC)

tkpk9 may request identity verification at any time. Withdrawals may be held until the required documents are provided. Verification typically requires a copy of your national ID card or passport.

3.1 Minimum Age Requirement

Users must be 21 years of age or older (21+) to create an account and play games at tkpk9. We are firmly committed against gambling by minors. Providing false information about age will be considered a violation of these terms.

3.2 Geographic Eligibility

Before using this platform, please confirm that online gaming is lawful in your current location. Online gambling is prohibited in some countries or regions — it is entirely the user's responsibility to comply with local laws.

3.3 Self-Exclusion

If you wish to voluntarily exclude yourself from the platform, please contact our support team. To learn more about responsible gaming, visit our Responsible Gaming page.

4.1 Accepted Payment Methods

The following mobile banking methods are currently available for transactions at tkpk9:

• bKash — Bangladesh's most popular mobile wallet
• Nagad — Digital transaction service from the Postal Department
• Rocket — Dutch-Bangla Bank's mobile wallet service
• Upay — UCB's mobile financial service

4.2 Minimum Deposit & Withdrawal

The minimum deposit amount across all payment methods is ৳300 and the minimum withdrawal amount is ৳500. Transactions below these amounts will not be processed.

4.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 10 to 45 minutes. Withdrawals may be delayed if identity verification is incomplete or in cases of suspected irregular activity.

4.4 Same Source Policy

Withdrawals must be made to the same mobile banking number used to make the deposit. Withdrawals to a different number may require additional verification.

4.5 Transaction Cancellation

Once a deposit has been made, it cannot be cancelled. If a withdrawal request is still being processed, there may be an opportunity to cancel it within a specified time — please contact the support team for more information.

5.1 Welcome Bonus

New members at tkpk9 have the opportunity to receive a 100% bonus on their first deposit, up to ৳5,000. Example: deposit ৳1,000 and receive ৳1,000 as a bonus — your total balance will be ৳2,000.

5.2 Wagering Requirements

To withdraw the welcome bonus, you must wager 20 times the bonus amount — on the bonus amount only (not on deposit + bonus). Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawal.

5.3 Bonus Usage Rules

• Each account is eligible to receive the welcome bonus only once.
• If you withdraw after accepting a bonus without meeting the wagering requirements, the bonus may be cancelled.
• Some games may not contribute fully toward bonus wagering.
• If bonus abuse is suspected, tkpk9 reserves the right to cancel the bonus and investigate the account.

5.4 VIP Program

tkpk9's VIP program has four tiers that are earned through regular gaming:

• Bronze — up to 0.3% weekly cashback
• Silver — up to 0.6% weekly cashback
• Gold — up to 0.9% weekly cashback
• Platinum — up to 1.2% weekly cashback

Advancement to higher tiers depends on regular and active gaming.

5.5 Right to Modify Promotions

tkpk9 reserves the right to change, suspend or cancel any promotion or bonus offer without prior notice. Visit the platform's promotions page for details on current offers.

6.1 Fair Play Guarantee

All games operated on tkpk9 run using verified and tested Random Number Generator (RNG) technology, which ensures every result is entirely random and unbiased.

6.2 Game Errors

Any inconsistent winnings displayed due to a technical error or bug in a game will be considered void. Bonuses or winnings obtained from such erroneous transactions are not withdrawable.

6.3 Progressive Jackpot

Each game provider's own rules apply for participation in jackpot games. Jackpot winnings will be paid subject to verification.

6.4 Sports Betting

In cricket and other sports betting, the outcome of a bet depends on the final result of the relevant match. In the event of a cancelled or abandoned match, the bet amount may be refunded in accordance with the applicable rules.

7.1 Strictly Prohibited

The following activities are strictly prohibited on the tkpk9 platform:

• Bonus abuse — using low-risk betting strategies with the intent of circumventing wagering requirements
• Using the platform for money laundering or financial fraud
• Using a third party's account or payment method
• Attempting to hack, manipulate or reverse engineer the platform's software
• Playing games using automated bots or software
• Creating multiple accounts
• Coordinating with other users to gain an unfair advantage (collusion)

7.2 Consequences

If any of the above prohibited activities are engaged in, tkpk9 reserves the right to immediately close the associated account, forfeit all balances and winnings, and if necessary, transfer information to law enforcement agencies.

8.1 tkpk9's Rights

tkpk9 may temporarily or permanently close any account without prior notice in the following circumstances:

• Evidence of or reasonable suspicion of a breach of terms
• Non-cooperation with identity verification
• Suspicion of fraudulent or irregular transactions
• The need to comply with regulatory or legal requirements

8.2 Closure at User's Request

You may request to close your account at any time. Any valid balance may be withdrawn, however bonus balances with incomplete wagering requirements will be cancelled.

9.1 No Guarantee of Uninterrupted Service

The tkpk9 platform is provided on an "as is" and "as available" basis. We always strive to ensure uninterrupted service, however service may be disrupted due to technical issues, maintenance or external reasons.

9.2 Limitation of Damages

tkpk9 is not liable for any indirect, incidental or consequential damages. Our maximum liability in any specific incident will be limited to the amount of the bet involved in that incident.

9.3 Third-Party Software

tkpk9 is not directly responsible for any errors or disruptions in game providers' software. However, we will coordinate with the relevant provider to resolve such issues.

10.1 Data Protection

Your personal information is kept secure using SSL encryption and other advanced security technologies. We do not sell or rent your information to third parties.

10.2 Privacy Policy

To learn in detail about how your personal information is collected, stored, and used, please read our Privacy Policy page. The Privacy Policy is an integral part of these terms.

10.3 Use of Cookies

The tkpk9 platform uses cookies to improve the user experience. By continuing to use the platform, you will be considered to have consented to the use of cookies.

11.1 Right to Make Changes

tkpk9 reserves the right to modify these terms and conditions at any time. A notice will be posted on the platform for significant changes.

11.2 User Responsibility

Continuing to use the platform after updated terms and conditions take effect will be considered as acceptance of the new terms. Therefore, it is recommended that you review this page regularly.

12.1 Support Team

If you have any questions or complaints about these terms and conditions, please contact our support team:

• Email: [email protected]
• Live Chat: Available 24/7 — in Bengali and English

12.2 Dispute Resolution

If any dispute arises between tkpk9 and a user, an attempt will first be made to resolve it through direct discussion. Our support team is always ready to assist in resolving disputes.